Terms and Conditions

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Order' at the top of the page and you will be asked for a few details that we need to be able to complete the order.


When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Official Orders from Recognised Educational and Governmental Establishments: Goods will be dispatched on invoice, with payment due within 30 days from date of invoice.

Other retail orders: Goods will be dispatched on receipt of full payment in advance. Payment may be made by:

1. Cheque payable to “Studio Music Company” (in Pounds Sterling) 
2. Postal Order 
3. Credit Card (e.g. Visa, Mastercard) 
4. Debit Card (Switch) 
5. International Money order in Pounds Sterling (free of all charges to us) 
6. Direct to our Bank – details on application 

All goods remain the property of Studio Music Company, until all sums due to the company, whether in respect of these Goods or otherwise, are paid in full by the Customer.

Shipping And Handling

All orders dispatched to addresses in the UK will be subject to the following charges as a contribution to postage and packaging (a few regional variations may apply):


Retail Value Postage 
Under £25.00 £2.95
£25.01-£49.99 £4.95
£50.00-£99.99 £7.95
Over £100 £9.95

UK Orders will be dispatched by the most economic means unless an alternative is requested. Special Delivery/Next Day is available at an additional charge. If the order is split, the appropriate charge for the whole order will be applied when the first part of the order is dispatched, with no further charges levied on the remainder of the order.

International orders will be dispatched by the most economic airmail, unless an alternative method is requested. Exact postage is charged on all international orders, with a minimum charge of £2.95.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added when applicable. All other orders are VAT free. Prices shown are inclusive of UK taxes.

Credit Card Security

Studio Music takes the security and protection of your personal and card details seriously, so much so that when an order is placed at our website, credit card numbers are transmitted across an industry standard SSL Certificated secure connection using SellerDeck Payments. Orders are only decrypted when reviewed for order processing for which we do not have access to your full card details within our systems.


Your card payment details are never retained by us at any time!

Reaching Us

You can contact us at the Studio Music Company using the following methods:


STUDIO MUSIC
Cadence House
Eaton Green Road
Luton, Bedfordshire
LU2 9LD

Tel: +44 (0)1582 432139

Freephone (UK only): 0800 389 2484

Fax: +44 (0)1582 731989

Email: info@studio-music.co.uk
www.studio-music.co.uk